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Call us: 844-311-7829

Who We Serve

Grow your business and capture leads.

Online and over the phone, Ruby captures opportunities for your business while delivering meaningful experiences for the people you serve.

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1.1+ million conversations handled per month

1.6+ million leads generated per year

Average answer time: <10 seconds

Business services capabilities

24/7 US-based virtual receptionists and live chat

Consultants, creative firms, IT providers, business associations, and other organizations that place a premium on client experience rely on Ruby.

Ruby’s virtual receptionists can schedule appointments, accept payments, answer FAQs, assist with outbound calls, and more—providing you with additional help without additional overhead.

Use Ruby’s live chat solution to provide new and existing clients with friendly human service on your website.

Full-time, after-hours, or as backup, our business services virtual receptionists are available when and how you need them. See real-time insights and turn Ruby on and off with our mobile app.

CUSTOMER FEATURE

Client testimonials

How Juan Huizar brought marketing and customer communication together with a human touch.

Juan Huizar of Sage Real Estate offers advice on the best ways to educate customers while building relationships (and shares his experience using Ruby).

“Ruby has consistently delivered the best customer service I’ve ever experienced! I have tried two other answering services but they don’t come close to the quality of service at Ruby.”

Business Services
Kerberos International, Inc.

Business services resources

Explore resources to reclaim time and grow your business.

Business growth
Get more clients like that one. You know the one.
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Conversations
You are not your business.
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Get scalable solutions for your business to grow.

Consistent and quality coverage

Ruby makes your business accessible 24/7, giving you opportunities to expand during and after business hours. Our live virtual receptionists act as part of your team by:

  • Creating memorable experiences
  • Leaving a positive lasting impression on every caller
  • Finding meaningful ways to connect in every conversation
  • Instantly booking appointments to keep your calendar full

Seamless client connections

Ruby helps you meet new customers or potential clients where they are, whether by phone, chat, or email, ensuring that no connection is ever missed. We help you exceed today’s high customer expectations by:

  • Connecting through every preferred channel—calls, live chat, and more
  • Logging every client interaction so you can personalize future engagements
  • Keeping your business accessible and ready to engage, so you never miss a chance to connect

Smart solutions for your clients

Our team delivers a seamless support experience tailored to elevate every client interaction, offering:

  • Bilingual or Spanish-only answering services
  • Appointment scheduling and confirmations
  • Virtual switchboards to route calls directly to the right departments
  • Connecting clients to the right person, fast and effortlessly

Keep customers happy and grow your business.

We talk, chat, and connect with thousands of customers and clients every day. And because of that, we know better than anyone just how far experts like you go to provide the best possible service to the people you serve.

Whether you work on your own or manage a growing team, we’re here to provide solutions and support designed for your business and your clients. No matter the size of your operation—or your goals—Ruby is ready to help whenever and however you need us.

Partner spotlight

DSG: digital business information management

Make sure you show up online for your community with DSG’s hyperlocal digital marketing services.

Learn more

Ready to deliver better client experiences with Ruby?

Build your plan

Your partner in gaining
and retaining customers.

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844-311-7829

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866-611-7829

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