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Call us: 844-311-7829

See Ruby in Action

Solutions

Discover how Ruby’s receptionists elevate every caller interaction, from quick answers to seamless appointment scheduling.
Online demo
Virtual receptionists

Delight callers while capturing more opportunities.
Live chat

Engage and convert website visitors with managed website chat.
Why Ruby?

Discover what makes our team, training, and technology special.
Dynamic integrations

Leverage your tools in one unified platform.

Customer stories

Resources

Discover how other small businesses have secured success by investing in customer communication.

Explore customer stories
Legal

Attorneys, small firms, and other legal professionals.
Home services

Roofers, plumbers, HVAC, landscapers, and contractors.
Business services

Marketing firms, IT, insurance agents, designers, and agencies.
Healthcare

Doctors, dentists, solo practitioners, chiropractors, and other providers.
Financial services

CPAs, business consultants, tax experts, and financial advisors.
Small businesses

Freelancers, solopreneurs, small teams, startups, and more.

Ruby partners

Who we serve

Teaming up with best-in-class organizations to grow your business.

Meet our network
Blog
Ruby Help Center
Resource library
Clipboard illustration

What's your customer service score?

This 5-minute quiz shows you how your business stacks up.

Take quiz

Pricing
Login
Call us: 844-311-7829

See Ruby in Action

Solutions

Discover how Ruby’s receptionists elevate every caller interaction, from quick answers to seamless appointment scheduling.
Online demo
Virtual receptionists

Delight callers while capturing more opportunities.
Live chat

Engage and convert website visitors with managed website chat.
Why Ruby?

Discover what makes our team, training, and technology special.
Dynamic integrations

Leverage your tools in one unified platform.

Customer stories

Resources

Discover how other small businesses have secured success by investing in customer communication.

Explore customer stories
Legal

Attorneys, small firms, and other legal professionals.
Home services

Roofers, plumbers, HVAC, landscapers, and contractors.
Business services

Marketing firms, IT, insurance agents, designers, and agencies.
Healthcare

Doctors, dentists, solo practitioners, chiropractors, and other providers.
Financial services

CPAs, business consultants, tax experts, and financial advisors.
Small businesses

Freelancers, solopreneurs, small teams, startups, and more.

Ruby partners

Who we serve

Teaming up with best-in-class organizations to grow your business.

Meet our network
Blog
Ruby Help Center
Resource library
Clipboard illustration

What's your customer service score?

This 5-minute quiz shows you how your business stacks up.

Take quiz

Pricing
Login
Call us: 844-311-7829

Meet Ruby. Our friendly customer service experts use industry-leading training and AI-enhanced technology to answer your calls, save you time, and capture every opportunity.

See how it works
See how it works
Ruby-2025-shapes_1.png

Ruby features and capabilities

  • 24/7 live answering
  • Flexible call forwarding
  • Lead qualification and intake
  • Payment processing
  • 24/7 English & Spanish service
  • AI enhancements
  • Appointment scheduling
  • Outbound calling
  • HIPAA-compliant receptionists
  • Robocall filtering
  • Top-rated mobile app
  • Managed live chat
  • Number porting and hosting

Gain hours back in your day.

Ruby customers reclaim 10+ hours per month by delegating their calls to us. 

Enhance your customer service.

Your callers can always reach a real person with Ruby. Powered by proprietary call flow technology and CRM integrations—as well as AI transcription, sentiment analysis, and information-gathering capabilities—our receptionists provide unparalleled customer service.

Grow your business.

Ruby captures more than 1.6 million leads per year for small businesses of all kinds—from lawyers and doctors to roofers, salons, startups, and everyone in between. 

Ruby-20205-icon-1.png

20+

years of experience serving small businesses

Ruby-20205-icon-2.png

1.6M+

leads captured for Ruby customers per year

Ruby-20205-icon-3.png

<10 seconds

average answer time

Ruby-20205-icon-4.png

1.1M+

conversations handled every month

Ruby-20205-icon-5_starred

20,000

robocalls filtered with AI screening per month

Ruby-20205-icon-6.png

15,000+

businesses trust Ruby

Ruby-2025-receptionist-1.png

Gain hours back in your day.

Ruby customers reclaim 10+ hours per month by delegating their calls to us. 

Enhance your customer service replacement

Enhance your customer service.

Your callers can always reach a real person with Ruby. Powered by proprietary call flow technology and CRM integrations—as well as AI transcription, sentiment analysis, and information-gathering capabilities—our receptionists provide unparalleled customer service.

Ruby-2025-business-owner-3.png

Grow your business.

Ruby captures more than 
1.6 million leads per year for small businesses of all kinds—from lawyers and doctors to roofers, salons, startups, and everyone in between. 

20+

years of experience serving small businesses 

1.6M+

leads captured per year

<10 secs

average answer time

1.1M+

conversations handled every month

20,000

robocalls filtered with AI screening per month

15,000+

businesses trust Ruby

Ruby has been so helpful to our small law firm. Their services ensure that our clients always get a live person to talk to and schedule appointments. It makes it easier for the support staff to take time off when we need and know that the business is still covered.

Jennifer Lange Schneider

Kristina Mattson Law

We live in a rural state. Choosing between maintaining our equipment and taking phone calls from potential clients started to become a dealbreaker on whether we could sustain our business. Ruby is well priced and—without sounding too dramatic—probably saved our small business. In small communities, especially with seasonal businesses, there are challenges finding full-time or even part-time employees. Ruby filled a need for us, supporting our small town clients while still feeling like they’re talking to one of our neighbors.

Erica Rinker

Green Side Up

Ruby is such a wonderful tool with EXCELLENT customer service for your company! Everyone is always very kind, follow up is excellent and I can rest easy knowing they are handling our phone calls. 

Melissa Burkholder

QNAV, LLC

Ruby gives us exactly what we need as a new business with limited staff. It provides a professional experience for our clients while minimizing the hours needed to man a reception desk.

Lyssa King

Diamonds de Canada

Game changer! I never realized how many calls we get a day that are not productive for our business and Ruby has been able to stop a lot of that.

Chuck Justus

Green2Go Rental Power

We have used Ruby for many years and are completely happy with the service. The receptionists are always friendly to our callers and handle them effectively. The administration of the service solves problems and answers questions quickly and with a smile.

Allison Dampier

ADVANTAGES Digital Learning Solutions

Ruby has been so helpful to our small law firm. Their services ensure that our clients always get a live person to talk to and schedule appointments. It makes it easier for the support staff to take time off when we need and know that the business is still covered.

Jennifer Lange Schneider

Kristina Mattson Law

We live in a rural state. Choosing between maintaining our equipment and taking phone calls from potential clients started to become a dealbreaker on whether we could sustain our business. Ruby is well priced and—without sounding too dramatic—probably saved our small business. In small communities, especially with seasonal businesses, there are challenges finding full-time or even part-time employees. Ruby filled a need for us, supporting our small town clients while still feeling like they’re talking to one of our neighbors.

Erica Rinker

Green Side Up

Ruby is such a wonderful tool with EXCELLENT customer service for your company! Everyone is always very kind, follow up is excellent and I can rest easy knowing they are handling our phone calls. 

Melissa Burkholder

QNAV, LLC

Ruby gives us exactly what we need as a new business with limited staff. It provides a professional experience for our clients while minimizing the hours needed to man a reception desk.

Lyssa King

DIAMONDS DE CANADA

Game changer! I never realized how many calls we get a day that are not productive for our business and Ruby has been able to stop a lot of that.

Chuck Justus

GREEN2GO RENTAL POWER

We have used Ruby for many years and are completely happy with the service. The receptionists are always friendly to our callers and handle them effectively. The administration of the service solves problems and answers questions quickly and with a smile.

Allison Dampier

ADVANTAGES DIGITAL LEARNING SOLUTIONS

5000+ integrations

See plans

Designed for businesses just like yours.

Legal

Attorneys, small firms, and other legal professionals

Learn more

Home services

Roofers, plumbers, HVAC, landscapers, and contractors

Learn more

Business services

Marketing firms, IT, insurance agents, designers, and agencies 

Learn more

Finance

CPAs, business consultants, tax experts, and financial advisors 

Learn more

Small business

Freelancers, solopreneurs, small teams, startups, and more

Learn more
Rectangle-459-1-1.png

Legal

Learn more

Home services

Learn more

Business services

Learn more

Finance

Learn more

Small business

Learn more

Hear the Ruby difference for yourself.
Call us: 844-311-7829

Hear the Ruby difference for yourself.
Call us:
844-311-7829

Live, always-on virtual receptionist support

A ringing phone can be more than an interruption. It can be a new lead, a returning customer, or someone who needs an answer right now. Ruby’s live virtual receptionists help make sure those conversations don’t end in voicemail just because you’re with a client, finishing a job, or done for the day.

When a call routes to Ruby, a trained receptionist—not a bot—answers on your behalf. Coverage is available 24/7, including weekends and holidays, and you decide when Ruby steps in. We can answer every call, cover selected calls, or serve as backup when your team is unavailable.

Ruby receptionists can answer common questions, capture leads, schedule appointments, and connect callers according to your preferences. With managed live chat, real people can also engage website visitors and help capture opportunities.

Whether you’re a law firm, home services company, or small office, Ruby helps you stay responsive without staffing the phones around the clock. Explore businesses across industries or get started with Ruby.

Ruby Receptionist FAQs

What Is a Virtual Receptionist

A virtual receptionist is a real person who answers calls on behalf of your business. Ruby’s receptionists can greet callers, answer frequently asked questions, capture lead information, schedule appointments, collect payments, connect calls and more according to your business’s preferences. 

The goal isn’t simply to take a message. It’s to help resolve more of the caller’s needs during that first conversation whenever possible, while making sure they feel cared for from the first hello.

Cost depends on the amount of receptionist time your business needs. Ruby offers plans based on monthly receptionist minutes, so a solo business and a growing team don’t have to purchase the same amount of coverage. 

When comparing providers, look beyond the base rate and ask what may cost extra, including holiday coverage, bilingual answering, appointment scheduling, integrations, and setup. You can review Ruby’s current plans and pricing to compare options and included features.

Yes. Ruby offers English-Spanish call handling with a bilingual virtual receptionist available 24/7. That gives Spanish-speaking and English-speaking callers the opportunity to speak with a real person rather than navigate an automated phone experience.

Ruby uses live receptionists. An AI virtual receptionist that independently picks up and conducts the call isn’t how Ruby works. Instead, Ruby uses AI to support parts of the experience behind the scenes, including tools such as transcripts and AI-assisted call flows. The person speaking with your caller remains a trained human receptionist.

Basic call answering may end with taking a caller’s information or passing along a message. Ruby’s receptionists can do more during the conversation.

Depending on your preferences, they can answer common questions, capture leads, schedule appointments, collect payments, and connect callers to you or another number. The goal is to help the caller accomplish more during the first interaction while reducing the administrative work that lands back on your team.

In other words, the value isn’t just that someone picked up. It’s what they can help your caller accomplish once they do.