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Pricing

Ruby plans and pricing

Ruby is all about making life easier for small businesses. That’s why we’ve designed our virtual receptionist pricing to be the most straightforward and inclusive on the market.

Simply fill out the form to talk to sales, or scroll down to check out our plans and pricing details.

Call Ruby: 844-311-7829
Explore plans and pricing

What’s included in your Ruby plan

The only difference between our plans? The number of receptionist minutes—meaning you always have access to the same comprehensive set of features at no extra cost.

By the way, you can save 25% off chat pricing by adding chat to any virtual receptionist plan!

Bundled: 10 chats
per month

  • Your virtual receptionist plan
  • Up to 10 chats for $112
    (a 25% savings)
Sign up
All the details

Bundled: 30 chats
per month

  • Your virtual receptionist plan
  • Up to 30 chats for $264
    (a 25% savings)
Sign up
All the details

Bundled: 50 chats
per month

  • Your virtual receptionist plan
  • Up to 50 chats for $408
    (a 25% savings)
Sign up
All the details

Most popular

Don’t see the right plan here? We have larger offerings—just talk to us!

Are you ready to take your business to the next level?

First, fill out this form or give us
a call. We’ll get in touch to better understand the unique needs and goals of your business.

Next, we’ll craft the perfect plan. From serving as your first and primary point of contact to being your backup, we’re here whenever you need us!

Call Ruby:
844-311-7829

Key features in all bundled plans

See it in action

Your all-in-one solution

  • Plans to fit your unique needs
  • 24/7 coverage for your phone and website
  • HIPAA-compliant services available
  • 100% live, personalized communication
  • Custom FAQs & lead capture
  • Voicemail and chat transcripts
  • Shared dashboard to view activity

Live virtual receptionists

  • Notifications via the app and email
  • Custom greetings
  • Bilingual answering
  • Call routing by type of call
  • Easy-to-update call handling options
  • Outbound calls made by Ruby on your behalf
  • Call and text from your business number in the Ruby app
  • Local area phone number
  • Toll-free numbers available

Managed live chat

  • Customize engagement by webpage
  • Responses within one minute
  • Customize information Ruby collects
  • Address sales objections with custom responses
  • Follow-up with live call connect
  • Chat implementation and ongoing support
Get started

50 minutes per month

  • Great for startups
$245/month
Sign up
See details

100 minutes per month

  • Great for one-person businesses
$385/month
Sign up
See details

200 minutes per month

  • Up to 200 receptionist minutes
$705/month
Sign up
See details

Most popular

500 minutes per month

  • Great for small businesses of all kinds
$1,695/month
Sign up
See details

Don’t see the right plan here? We have larger offerings—just talk to us!

Are you ready to take your business to the next level?

First, fill out this form or give us
a call. We’ll get in touch to better understand the unique needs and goals of your business.

Next, we’ll craft the perfect plan. From serving as your first and primary point of contact to being your backup, we’re here whenever you need us!

Call Ruby:
844-311-7829

Key features in all virtual receptionist plans

See it in action

Professional receptionists

  • Available 24/7/365, as full time, part time, or back up support
  • Trained to sound like they’re part of your staff
  • Conversations in English or Spanish
  • HIPAA-compliant service available
  • PCI-compliant service available

Robust app and portal

  • Call and text from the app and portal
  • Immediate access to messages
  • One-touch call holding via the app

Expansive capabilities

  • Appointment scheduling
  • New client intake via webforms
  • Call routing by type of call
  • Payment processing in a secure facility
  • FAQs and local weather information

Customized experiences

  • Custom after-hours call routing options
  • Conditional no-answer forwarding to Ruby
  • Personalized greetings
  • 7 hold music options
  • Local and toll-free business numbers

Quality customer care

  • Ruby customers report a 94% satisfaction rate
  • A dedicated Customer Success team
  • Convenient call handling updates
  • 2-hr average response time
  • 73 net promoter score

Efficient integrations

  • Zapier
  • Clio Manage
  • Clio Grow
  • Rocket Matter
  • MyCase
Get started

10 chats per month

  • Great for startups
$140/month
Sign up
See details

30 chats per month

  • Great for solo practices and one-person businesses
$330/month
Sign up
See details

50 chats per month

  • Great for small businesses of all kinds
$510/month
Sign up
See details

Most popular

Don’t see the right plan here? We have larger offerings—just talk to us!

Are you ready to take your business to the next level?

First, fill out this form or give us
a call. We’ll get in touch to better understand the unique needs and goals of your business.

Next, we’ll craft the perfect plan. From serving as your first and primary point of contact to being your backup, we’re here whenever you need us!

Call Ruby:
844-311-7829

Key features in all live chat plans

See it in action

Managed live chat

  • 24/7/365 website coverage
  • A team of highly-trained, professional specialists
  • Chat transcripts
  • Call-connect feature brings warm leads right to your phone

Personalized experiences

  • Multiple chat plans to fit the needs of your web visitors
  • HIPAA-compliant chat services available
  • Customized frequently asked questions
  • Chat box designed to fit seamlessly into your website

Quality customer care

  • Ruby customers report a 94% satisfaction rate
  • Chat implementation and ongoing support
  • Quick response times
Get started

Resources

The ROI of personal connections

Discover how investing in your customer experience can take your business to the next level in our guide.

Download

Have questions on how to build your plan?

Book your consultation

Your partner in gaining
and retaining customers.

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Don't see the right plan here?

Give us a call and we’ll find your match.

844-311-7829