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Ruby plans and pricing

Ruby plans and pricing

Ruby is all about making life easier for small businesses. That’s why we’ve designed our virtual receptionist pricing to be the most straightforward and inclusive on the market.

Simply fill out the form to talk to sales, or scroll down to check out our plans and pricing details.

Explore plans and pricing

Bundled

10

chats per month

  • Your virtual receptionist plan
  • Up to 10 chats for $115
    (a 20% savings)

Bundled

30

chats per month

  • Your virtual receptionist plan
  • Up to 30 chats for $268
    (a 20% savings)
Sign up

Most popular

Bundled

50

chats per month

  • Your virtual receptionist plan
  • Up to 50 chats for $416
    (a 20% savings)
Sign up

Bundled

Bundled

10

chats per month

  • Your virtual receptionist plan
  • Up to 10 chats for $115
    (a 20% savings)
Sign up

Bundled

30

chats per month

  • Your virtual receptionist plan
  • Up to 30 chats for $268
    (a 20% savings)
Sign up

Bundled

50

chats per month

  • Your virtual receptionist plan
  • Up to 50 chats for $416
    (a 20% savings)
Sign up

What's included in your Ruby plan?

The only difference between our plans? The number of receptionist minutes and chats—meaning you always have access to the same comprehensive set of features at no extra cost.

Don’t see the right plan here? We have larger offerings—just talk to us!

Key features in all bundled plans

Ruby uses a transparent, inclusive pricing model. There are no additional or hidden fees for activation, onboarding, setup, customization, or coverage during certain periods.

No matter which plan you use, you get access to the same team of trained, friendly virtual receptionists—along with optional features such as scheduling, bilingual answering, client intake, and more.

  • 24/7 phone and website coverage (including after-hours, on weekends, and holidays)
  • 100% live, personalized communication
  • Notifications via mobile app and email
  • Custom greetings
  • Local area phone number and toll-free numbers available
  • Customize engagement by webpage
  • Responses within one minute
  • Customize the information Ruby collects
  • Custom FAQs and lead capture
  • Voicemail and chat transcripts
  • Shared dashboard to view call and chat activity
  • HIPAA-compliant services available
  • 24/7 bilingual call answering available
  • Payment collection, scheduling, and outbound call assistance
  • Easy-to-update call handling options
  • Call and text from your business number
  • Local area phone number and toll-free numbers available
  • Customize the information Ruby collects
  • Address sales objections with custom responses
  • Follow up with live chat call connect
  • Chat box designed to fit seamlessly into your website
  • Chat implementation and ongoing support
Build your plan

50

minutes per month

Great for startups

$250

/month

Sign up

100

minutes per month

Great for one-person businesses

$395

/month

Sign up

Most popular

200

minutes per month

Great for small businesses of all kinds

$720

/month

Sign up

500

minutes per month

Great for larger and growing businesses

$1,725

/month

Sign up

What's included in your Ruby plan?

The only difference between our plans? The number of receptionist minutes—meaning you always have access to the same comprehensive set of features at no extra cost.

Don’t see the right plan here? We have larger offerings—just talk to us!

By the way, you can save 20% off chat pricing by adding chat to any virtual receptionist plan!

Key features in all virtual receptionist plans

Ruby uses a transparent, inclusive pricing model. There are no additional or hidden fees for activation, onboarding, setup, customization, or coverage during certain periods.

No matter which plan you use, you get access to the same team of trained, friendly virtual receptionists—along with optional features such as scheduling, bilingual answering, client intake, and more.

  • 24/7 live answering (including after-hours, on weekends, and holidays)
  • 24/7 Spanish and bilingual call handling available
  • Personalized call handling
  • Scheduling
  • Outbound call assistance
  • Phone service hosting (eliminate your phone bill!)
  • Customizable service
  • Flexible call forwarding
  • Payment collection
  • Lead qualification and intake
  • Local or toll-free number hosting
  • Real-time status updates
  • HIPAA-compliant services
  • Voicemail service options
  • Online portal
  • Ability to check activity and messages
  • Voicemail transcription
  • Ability to call and text from your business number
  • Robocall filtering
Build your plan

10

chats per month

Great for startups

$143

/month

Sign up

30

chats per month

Great for solo practices and one-person businesses

$335

/month

Sign up

Most popular

50

chats per month

Great for organizations of all kinds

$520

/month

Sign up

10

chats per month

Great for startups

$143

/month

Sign up

30

chats per month

Great for solo practices and one-person businesses

$335

/month

Sign up

50

chats per month

Great for organizations of all kinds

$520

/month

Sign up

What's included in your Ruby plan?

The only difference between our plans? The number of chats—meaning you always have access to the same comprehensive set of features at no extra cost.

Don’t see the right plan here? We have larger offerings—just talk to us!

By the way, you can save 20% off chat pricing by adding chat to any virtual receptionist plan!

Key features in all chat plans

Ruby uses a transparent, inclusive pricing model. There are no additional or hidden fees for activation, onboarding, setup, customization, or coverage during certain periods.

No matter which plan you use, you get access to the same team of trained, friendly virtual receptionists who answer calls—just available to your website visitors instead!

  • 24/7/365 website coverage (including after-hours, on weekends, and holidays)
  • Chat transcripts
  • Call-connect feature brings warm leads right to your phone
  • Personalized, professional customer service experiences
  • HIPAA-compliant chat services available
  • Customized frequently asked questions
  • Chat box designed to fit seamlessly into your website
  • Chat implementation and ongoing support
  • Quick response times
Build your plan

Ruby gives us exactly what we need as a new business with limited staff. It provides a professional experience for our clients while minimizing the hours needed to man a reception desk.

Lyssa King

Diamonds de Canada

I know that Ruby’s receptionists treat my clients and potential clients politely, are helpful, speak clearly, and are very friendly. Just as if we had someone at our front desk! I’m glad to have this service available when our office doesn’t have a staff member at the phones.

Mary Lawler

San Diego Castles Realty

We work in a very unique industry and the refinement I am asking for is high maintenance to a degree. Ruby couldn’t be more game for the brainstorming. It is that type of high level customer service separating them from their competitors. Thank you again Ruby for the winner mentality, look forward to taking your good service to great and even better!

Jordan Scherer

R.A. Private Investigation & Security Inc.

Excellent, responsive service—great support from Ruby! We recently requested a protocol update for urgent after-hours calls, and Ruby handled it promptly and professionally. The team was responsive, understood our needs right away, and implemented the changes without any delays. I especially appreciated the clear communication and their willingness to go the extra mile—text alerts, backup call routing, and follow-up were all handled flawlessly. Their service has been reliable and supportive for our clinic operations, and I highly recommend them to any organization looking for dependable answering services.

Anil Ramachandran

The Mathers Clinic

Best in class. I’ve been using Ruby for many years and have nothing but good things to say. Even on the rare occasion they make a mistake, they are lightening fast to fix it. I’ve sampled other services, and none come close to Ruby so far. They are the real deal.

Joe Yagar

Executive Gun

Ruby has been invaluable to us. Since going live with Ruby our monthly revenue has increased substantially. We are a small RV park and Marina and often we are out on property. Now we never miss a call!

Melvin Ezzell

Myrtle Grove RV and Marina Resort

I heard about Ruby on satellite radio for years. I needed them a few years later. They immediately filled a need for my business. I’m very satisfied with ease of onboarding and their willingness to work with me as we arrange the best solution for my growing business.

James T. Laura, Jr.

More 2 You Law, P.C.

Ruby gives us exactly what we need as a new business with limited staff. It provides a professional experience for our clients while minimizing the hours needed to man a reception desk.

Lyssa King

Diamonds de Canada

I know that Ruby’s receptionists treat my clients and potential clients politely, are helpful, speak clearly, and are very friendly. Just as if we had someone at our front desk! I’m glad to have this service available when our office doesn’t have a staff member at the phones.

Mary Lawler

San Diego Castles Realty

We work in a very unique industry and the refinement I am asking for is high maintenance to a degree. Ruby couldn’t be more game for the brainstorming. It is that type of high level customer service separating them from their competitors. Thank you again Ruby for the winner mentality, look forward to taking your good service to great and even better!

Jordan Scherer

R.A. Private Investigation & Security Inc.

Excellent, responsive service—great support from Ruby! We recently requested a protocol update for urgent after-hours calls, and Ruby handled it promptly and professionally. The team was responsive, understood our needs right away, and implemented the changes without any delays. I especially appreciated the clear communication and their willingness to go the extra mile—text alerts, backup call routing, and follow-up were all handled flawlessly. Their service has been reliable and supportive for our clinic operations, and I highly recommend them to any organization looking for dependable answering services.

Anil Ramachandran

The Mathers Clinic

Best in class. I’ve been using Ruby for many years and have nothing but good things to say. Even on the rare occasion they make a mistake, they are lightening fast to fix it. I’ve sampled other services, and none come close to Ruby so far. They are the real deal.

Joe Yagar

Executive Gun

Ruby has been invaluable to us. Since going live with Ruby our monthly revenue has increased substantially. We are a small RV park and Ruby and often we are out on property. Now we never miss a call!

Melvin Ezzell

Myrtle Grove RV and Marina Resort

I heard about Ruby on satellite radio for years. I needed them a few years later. They immediately filled a need for my business. I’m very satisfied with ease of onboarding and their willingness to work with me as we arrange the best solution for my growing business.

James T. Laura, Jr.

More 2 You Law, P.C.

5000+ integrations

Achieve more with live virtual receptionists.

With two decades of experience, Ruby’s virtual receptionists are here to save you time, delight your callers, and capture new customers or clients. Discover why we’re so much more than an answering service.

See how Ruby works

Ready to start building your plan?

Ruby customers typically save over 10 hours a month by letting us handle their calls. Contact us today to learn what results we can deliver for you. A dedicated sales team member will partner with you to craft the ideal plan for your business.

Ruby 2025 shapes_1

Have questions about virtual receptionist pricing?
Let's break it down.

Per-minute vs. per-call virtual receptionist pricing

Learn the difference

Virtual receptionist pricing 101

Get the details

The ultimate guide to small business answering services

Read the guide

Per-minute vs. per-call virtual receptionist pricing

Learn the difference

Virtual receptionist pricing 101

Get the details

The ultimate guide to small business answering services

Read the guide
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©2025 Ruby. All Rights Reserved. Ruby is a registered trademark of Ruby Receptionists, Inc.

Your partner in gaining
and retaining customers.

Facebook-square Linkedin Instagram Youtube
For sales

844-311-7829

For support

866-611-7829

Already a customer?
Log in
What we do
Who we serve
Who we are
©2025 Ruby. All Rights Reserved. Ruby is a registered trademark of Ruby Receptionists, Inc.