Ruby, the premier provider of live virtual receptionist and chat services for small businesses, is on a growth trajectory. The company is adding to its workforce steadily in 2020, while also identifying more challenging opportunities internally for high-performing staff. Through July, Ruby will have added more than 110 new employees to its ranks, representing an 8% increase in staffing so far this year. The company anticipates bumping up those numbers by at least another 60 before year-end, and it is placing a strong focus on promotions to fill open positions.